india2india.com uses your IP address to help diagnose problems, if any, with our server and to administer our web site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information. We use cookies to keep track of your shopping cart and to deliver content specific to your interests. Our site's registration form requires users to give us contact information (like their e-mail address), unique identifiers (like a password), financial information (like their account or credit card numbers), and demographic information (like their zip code, age, or income level).
We do not market this information to any outside companies. The customer's contact information is also used to contact the visitor, when necessary.
Demographic and profile data may be used to tailor the visitors' experience at our site, showing them content that we think they might be interested in and displaying the content according to their preferences. This is designed only to enhance the shopping experience.
From time-to-time,
india2india may run contests on our site in which we ask visitors for contact information. We use contact data from our contests to send users information about
india2india and promotional material from some of our partners. Users may opt out of receiving future mails if they wish.
india2india also allows any customer to create an account with
india2india. This allows the user to simplify his or her purchase process at our site. All the information that a customer may supply when creating an account will be held in the strictest confidence. It will be used simply to manage the payment of orders and shipping of it.
india2india does not share any private financial information about its customers with any outside company or agency unless required by law.
Links Pages at india2india contain links to other sites.
india2india is not responsible for the privacy practices or the content of such web sites.
Delete/Deactivate: This site gives users the option to remove their information from our database and not to receive future communications. Please e-mail Customer Service by filling out the form in the customer service section for further assistance.
Change/Modify: This site gives users the option for changing and modifying information previously provided. Please
inform the customer service section. Be sure to indicate the exact nature of modification you require. Our Customer Service agent will contact you in order to expedite your request with all deliberate speed.
Security: The
security of your data is of utmost importance to india2india.
Contacting india2india: If you have any questions about this Privacy Statement, the practices of this site, or your dealings with this web site,
do contact us.
If you have any additional questions regarding shopping on our site that are not answered above, please email us at:
customerservice@countryoven.com
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Return Policy
Return Information
We want you to be completely satisfied with your purchase. If you find that you need to return an item, please review the complete details of our return policy below to determine if any special return conditions apply.
Items may be returned generally within 30 days of the delivery date for a refund. If you would like us to replace the item you have returned, please place a new order. While most items are returnable, they are subject to the following guidelines:
Defective, Damaged or Wrongly shipped Items
You will receive a refund for the Defective, Damaged or
Wrongly shipped item and shipping and handling costs. For all other items, shipping and handling costs cannot be refunded. (Note: Return shipping cost refunds are calculated using the lowest cost shipping method. Items returned via expedited shipping methods will only be refunded an amount equal to the lowest cost shipping method).
Proper Conditions for Return and Credit
Merchandise must be in new condition with its original packing and accessories intact or it may be subject to a restocking fee. If you are returning a product listed below, please check to make sure, your return meets the conditions described.
@ Computers, notebook computers, handheld devices, TV's, digital cameras and camcorders - Must be returned within
5 days from the date of delivery.
@ CDs, DVDs, VHS tapes, phone cards, computer software and printer cartridges - Must be unopened.
@ Books - Must be in their original condition.
@ Perishables and personal care items (including earrings) - May not be returned, unless defective or wrongly shipped.
Credits are processed upon confirmation of the return by our suppliers. Please allow up to two billing cycles for the return credit to appear on your credit card statement.
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Pricing and Availability Policy
Pricing Policy: Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell.
Countryoven reserves the right to accept or decline your order for any reason at any time.
In case of non-availability of the ordered item, Countryoven may deliver any other product nearest to the description of your original item ordered.
All orders placed must obtain verification pre-approval with an acceptable method of payment. We may require additional verification or information before accepting any order. If additional information is necessary, we will contact you via
email or Telephone number at the email address/telephone number provided on your order. Shipping and delivery timeframes quoted on the site will not begin until appropriate approval and verification of your order has been obtained.
Availability Policy: At times, your order may be out of stock. In this event,
Countryoven will notify you via email with the status of your order. If the expected delivery date of the item is within 30 days,
Countryoven will place your order on backorder and notify you when it ships. If you wish to cancel your order while on backorder status, please see our Cancellation Policy. If the expected delivery date of the item is greater than 30 days,
Countryoven will notify you that the order has been cancelled due to an out of stock status. All notifications will take place via email.
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Errors and Omissions Policy
In the event if a product is listed at an incorrect price due to a display or typographical error, or an error in pricing information received from our suppliers, or store partners,
Countryoven shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.
Countryoven shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled,
Countryoven shall immediately issue a credit to your credit card account to the amount of your original charge.
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Review Guidelines
We want to hear your voice!
We're glad you're willing to help your fellow shoppers by writing a constructive review. Please be aware that our team evaluates every review. Our team uses the guidelines
to determine if the review is acceptable for posting.
The ideal review is 75 to 300 words. There is a 2,000 character maximum.
Please include:
@ Comments on the product itself.
@ Whether you like or dislike the product, and WHY.
